They say “a business is only as good as how fast it resolves customers’ complaints”. Ok, nobody actually said that; we just made it up, but still; we believe happy customers are only created when they get value for their money. Better still, when they are listened to and their issues resolved. Fast! That is why at SMSexperience,…
Category: FAQs
How to Become an SMSexperience Reseller
SMSexperience Resellers package is designed to provide our clients with an opportunity to resell SMS credits to their customers for individual and business purposes. When you decide to join SMSexperience network of entrepreneurs, be rest assured that we are ready to take you on your journey to financial freedom. As a SMSexperience reseller, you are…
Why Messages Sent on SMSexperience May Not Deliver & What You Can Do
Text messages sent through SMSexperience are guaranteed instant delivery. However, in very rare circumstances where messages sent are not delivered, it is important you get to know the reasons that might be responsible for this and how to resolve them. In this article, we would share certain reasons that may be behind failed messages sent…
How to Get Free Units From SMSexperience!
At SMSexperience we understand that there are potential customers who might want to use our platform for their bulk SMS activities but are not completely sure of how our service works. Perhaps you are looking to get a little test of the stew before buying a plate? It’s no big deal, we’ve got you covered…
How to Recover Your SMSexperience Account Password
Passwords are “tiny soldiers”, so to say. They keep many of our online accounts and activities safe away from prying eyes. While they are extremely important, passwords are equally easy to lose or be forgotten, especially when one uses multiple passwords. Read: Techniques you can use to keep your passwords safe and never forget When…
How to Use SMSexperience Message Schedule Feature
Today we would look at how to use SMSexperience Message Schedule feature as an attempt to answer one of the frequent questions customers keep asking us over time. If you are a mobile marketer don’t have an account with us, well what are you waiting for? Create an account now and get 10 free SMS…
How to Upload Recipients to Phonebook
A phonebook makes it easy for bulk SMS to be sent to recipients added on such a phonebook, especially when the numbers are large. Without it, recipients’ phone numbers would have to be manually inputted to the receivers’ list every time you need to send SMS which can be as tiring as it sounds. SMSexperience…
HOW TO DEACTIVATE DND FROM YOUR LINE IN NIGERIA (2020)
Do-Not-Disturb (DND) service was introduced across all GSM Networks in July, 2016 for the purpose of blocking unsolicited text messages from delivering to Nigerian lines. While this is good from a security point-of-view, lines can be mistakenly prevented from receiving any bulk SMS at all whether solicited for or not. There has been a lot…
How to Retain SMS Subscribers and Increase Conversion Rate
In the business of SMS marketing, building a subscriber list is one of the hardest tasks there is, and no marketer would want his subscribers opting-out of their SMS plan any reason whatsoever. Although you must prepare yourself to lose at least 5% of your subscribers per year (which is healthy enough compared to the…
How to Deliver Messages to MTN numbers on SMSexperience
If you are a regular user of SMSexperience, you must have noticed over time that messages sent to MTN numbers don’t get delivered. Although prior to this issue, messages sent using SMSexperience delivers to all networks anytime, anywhere in Nigeria. The non-delivery to MTN numbers on our platform was actually due to the measures put…