The holidays are the best periods to send Holiday SMS to customers or clients. With the year whining down, businesses are looking to connect better with the very source of their business existence in the first place . . . the customers. While sending “Happy Holiday!” messages are great, smart businesses take advantage of this…
Category: How-to
5 Steps to Sending SMS That Converts
The most lagging question at the back of the mind of every SMS marketer is; “How do I send bulk SMS that converts?” This is a very important question for any marketer. At the end of all the gimmicks, works, and sweet words, the bottom line is having your SMS turn a prospect into a…
How to Send New Month SMS as a Business
It’s almost customary for people to send out new month SMS or messages at the beginning of the month. The practice has been going on since Short Message Service, carried on today by mobile phone users worldwide. Back in the day, New Month SMS was commonly practiced only by individuals, peer-to-peer, and of course, lovers!…
Creating a Dream Customer Support Team
When we learnt of this year’s Customer Service Week theme – Dream Team – it got us thinking; “Wow! Can customer service be ever perfect?” Let’s assume we agree with the notion that perfection doesn’t exist and only try to dream about it for a minute; what would our Dream customer service Team look like?…
Fastest Ways to Reach SMSexperience Support
They say “a business is only as good as how fast it resolves customers’ complaints”. Ok, nobody actually said that; we just made it up, but still; we believe happy customers are only created when they get value for their money. Better still, when they are listened to and their issues resolved. Fast! That is why at SMSexperience,…
How to Become an SMSexperience Reseller
SMSexperience Resellers package is designed to provide our clients with an opportunity to resell SMS credits to their customers for individual and business purposes. When you decide to join SMSexperience network of entrepreneurs, be rest assured that we are ready to take you on your journey to financial freedom. As a SMSexperience reseller, you are…
How Successful Businesses Profit from SMS Marketing
It’s no news that many top companies are relying on and profiting from SMS texting. In fact, for some, SMS marketing still accounts for over 30% of their mobile marketing budget. We published a previous article about how 6 top brands are making use of SMS texting to communicate with customers. In this article, let’s…
Why Messages Sent on SMSexperience May Not Deliver & What You Can Do
Text messages sent through SMSexperience are guaranteed instant delivery. However, in very rare circumstances where messages sent are not delivered, it is important you get to know the reasons that might be responsible for this and how to resolve them. In this article, we would share certain reasons that may be behind failed messages sent…
5 Ways to Improve Your Customer Service Using SMS
Business success relies heavily on good customer experience, better still, the ability for customers to reach support seamlessly when they need it. Communication is at the top of the list when it comes to excellent customer service. Customers expect instant replies or actions when they have urgent questions or technical issues that require quick resolutions….
How to Get Free Units From SMSexperience!
At SMSexperience we understand that there are potential customers who might want to use our platform for their bulk SMS activities but are not completely sure of how our service works. Perhaps you are looking to get a little test of the stew before buying a plate? It’s no big deal, we’ve got you covered…