Passwords are “tiny soldiers”, so to say. They keep many of our online accounts and activities safe away from prying eyes. While they are extremely important, passwords are equally easy to lose or be forgotten, especially when one uses multiple passwords.
Read: Techniques you can use to keep your passwords safe and never forget
When it comes to your SMSexperience account, we care about the safety of your account and strongly advise you to create a solid password that you can easily remember. Its always good to use a combination of alphabets, numbers, and special characters.
Now let’s assume you lost or forgot your SMSexperience account password and is unable to log in, oops! Not to worry, here are the steps you need to take to recover your account again:
- Click on “Login” at the top right corner of the Home page
- Click on “Forgot Password”.
A password reset link will be sent to the email address you registered with. Easy.
Check your spam/junk folder if you don’t see this mail in your inbox. Kindly note that you cannot recover a lost/forgotten SMSexperience account password, however, you can reset it to a new one.
If you are still unable to reset your password after following this process, we advise you to contact our support unit through web live-chat or call for further assistance.